Privacy Policy.

Our Commitment to Privacy 
charity: water knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used on our websites. The information below explains the privacy practices for the websites associated with charity: water, mycharity: water, and WaterForward (collectively referred to as the “charity: water websites” or “charity: water media network”).
By visiting any of the charity: water websites, you are accepting the practices described in this Privacy Notice.  The charity: water websites are maintained by charity: water, with headquarters at 40 Worth Street, Suite 330, New York, NY 10013, U.S. telephone (646) 688-2323 and fax (888) 707-6466. 

What Categories of Information Do We Collect?

Personally Identifiable Information
When you visit the charity: water websites, you may provide us with personal information (such as name, address, e-mail address, telephone numbers and/or credit/debit card information) that you knowingly choose to disclose, which is collected on an individual basis for various purposes. These purposes include registering to receive e-mail newsletters or other materials, requesting further information from us about projects and services, donating to us, ordering merchandise, making requests, registering with WaterForward, submitting a form on our website, or simply asking a question. We receive and may store any information you choose to enter on our websites or provide us in any other way. We ask for personal information so that we can fulfill your requests and return your messages.
This information is retained and used in accordance with existing laws, rules, regulations, and other policies. charity: water does not collect personal information from you unless you provide it to us. However, visitors should be aware that information collected through the charity: water web site may be subject to examination and inspection if such information is a public record or not otherwise protected from disclosure. 
If you choose not to provide any personally identifiable information, we may not be able to fulfill your requests or complete your orders, but you will still be free to browse the other sections of the websites owned and administered by charity: water. This means that you can visit our sites without telling us who you are or revealing any personally identifiable information about yourself. 

Anonymous Information

We also collect information that cannot be used to identify you personally. Anonymous information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor's identity.  Additionally, when you visit our website, our servers make a log of basic information corresponding to the sites and pages you have visited. This information is stored primarily to track the effectiveness of our website and individual sections and pages within them. 

Cookies are simple text files stored by your web browser that provide a method of distinguishing among visitors to the website. charity: water uses cookies to identify your browser as you visit pages on the charity: water website or sites in the charity: water media network. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies allow charity: water to gather anonymous information. Cookies also allow charity: water to provide more relevant, targeted content as you travel through sites in the charity: water media network as appropriate and are used on our ordering website to keep track of the items in your shopping cart.  Although most web browsers automatically accept cookies, you can usually change your browser to prevent the receipt of, or notify you whenever you are sent, cookies. However, if you choose not to accept cookies, you may not be able to access certain of the features in the charity: water media network.

Registration via Third Party Tools
When visiting the WaterForward website, you may choose to register on the site via Facebook Connect or Twitter Connect services. By doing this, you are asking Facebook or Twitter to provide us with limited information from your Facebook or Twitter profile. We treat this information the same way that we treat any other information that you may share with us when you visit the charity: water media network. Be aware that when you use Facebook or Twitter applications to share, distribute, comment upon, or endorse any of our content, that conduct is governed by the respective privacy policies of Facebook or Twitter, as well as your user privacy settings within those sites.

Analytics Technologies
The charity: water media network contracts with Google Analytics to provide us information, reports, and analysis regarding the usage, browsing patterns, and traffic on our websites. We do not share any of your personally identifiable information as part of this arrangement.

The Way We Use Information 
When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested). For example, you may be asked to give us individual information to receive information, to make a donation, to purchase merchandise, or to apply for a job. Similarly, we use information you provide about yourself or someone else when placing a merchandise order only to ship the merchandise and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. 
You can register with the charity: water websites if you would like to receive updates on our new projects and services or on our merchandise. Information you submit on our websites will not be used for this purpose unless you fill out the registration form. 
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. 
charity: water does not sell, rent, give-away or share its e-mail addresses or other information with outside sources. 
Should any material changes be made to the ways in which we use personally identifiable information, charity: water will take commercially reasonable measures to obtain e-mail consent from you. We will also post the changes to our use of personally identifiable information on our site at least 30 days prior to a change. 

With Whom Do We Share Information?
Generally speaking, charity: water will not disclose your personal information to third parties who are not our affiliates without your consent. We may make an exception to this general policy in the following limited circumstances:

Our Commitment to Data Security 
Personally identifiable information is stored on our server and is not publicly accessible. Further, personally identifiable information is only accessed by charity: water personnel on a "need to know" basis. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Additionally, sensitive data such as credit card numbers are encrypted using SSL and other industry standard measures, to provide an additional level of security. 

If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists. You have the following options to do this: 
You can send an e-mail to:; or 
You can send mail to the following address: 

charity: water 
40 Worth Street, Suite 330
New York, NY 10013

If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the e-mail and mail addresses provided above. 

This website may contain links to other websites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours. 

E-mail Links
We use e-mail links located on the charity: water websites to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference. 

Email Communications 
We publish an e-newsletter that is sent periodically to persons on a listserv. The e-newsletter is distributed by email, although back issues may also be viewed on our website. You may subscribe to or unsubscribe from the email listserv at any time. Occasionally we may send announcements about charity: water events or merchandise to the mailing listserv. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. 

Changes to this Privacy Statement 
Changing business practices and circumstances may require that we make changes to this privacy policy from time to time. Any changes will be reflected on the charity: water websites. charity: water reserves the right to modify its websites and/or this Privacy Policy at any time and users are deemed to be apprised of and bound by any such modifications. Our goal is to provide all services to visitors to the charity: water websites in an accessible, efficient, and friendly manner while maintaining their privacy. If you have comments or questions regarding privacy, please contact us. 

COPPA Compliance 
charity: water does not knowingly collect or store any personal information, even in the aggregate, about children under the age of 13. 
Legal Disclaimer 
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on charity: water. 

For More Information 
If you have any questions, concerns or comments about privacy at our website, please send us a description of your concern via e-mail to or call the main telephone number at (646) 688-2323.