Asharfi's Story

Asharfi taught himself how to repair broken wells. He lives in one of India's poorest states, where he's known as the man who can fix any water problem.

Uttar Pradesh, India

Asharfi Lal is almost 40 years old. He lives in one of India's poorest states, Uttar Pradesh.

His area is a dry one, and if you go back just a few decades, you'll see that most of the people here had no access to clean water.

But in 1981 the Indian government decided to change that, and quickly. In just ten years, thousands of wells were installed across Uttar Pradesh. That was good news for people in the '80s; but as it turns out, not so great for their kids. The UN's "Water Decade" (1981-1990) may have included a ton of new wells, but what it didn't include was a full-fledged maintenance program to keep them running over time.

Soon after the wells started failing, the government responded by creating repair teams. Asharfi remembers when he came across one of them for the first time.

"I was curious," he tells us. "I started following the mechanics; I tagged along. What I observed, I quite liked." At the time, Asharfi was only 16 years old.

When he realized these teams were constantly busy repairing wells, he figured, why couldn't he give it a try?

He went home and made tools. He practiced on his own time by repairing his own hand pump. Then, he called a local government official and said, "Come, see what I have done!" The official was shocked when he saw clean water gushing from Asharfi's well, and offered him a job.

Before long, however, Asharfi got restless working for the government. He wanted to go faster, be more efficient and offer a stricter guarantee of quality service. So a few years into his new government gig, he left and started his own business.

In the beginning, he fixed as many wells each day as he could by himself. For the next 24 years, he worked long and hard, forming a reputation in his community as the man who could fix any water problem. He was constantly busy, and had a steady income stream. But like any true entrepreneur, steady wasn't good enough.

Team of local well mechanics

If he wanted to grow, Asharfi needed venture capital. And early last year, he got it.

Through a new well mechanics program started by our local partner WaterAid, Asharfi was recruited for training. charity: water invested $64,000 across four mechanics centers including Asharfi's, training and equipping a total of 21 mechanics. Suited up with advanced tools, a crew and a facility to manage, Asharfi's team was challenged to repair 50 wells by the end of the year.

When we met him halfway through the year, his team had already repaired 150 wells. Collectively, the four teams we funded were able to reach four times the number of people as originally planned. Of the total requests for hand-pump repairs, 93% were successfully addressed within 24 hours, and only 3% of repair requests took more than two days to address. Within the next few years, Asharfi hopes to expand his team to include 10-15 more mechanics that will cover a larger area of 100 villages.

video shot + edited by Mo Scarpelli

As we think about the future of the water projects we fund around the world, we believe our biggest challenge will be to ensure their sustainability over time. And while working in some of the most remote and hard-to-reach parts of the world makes maintenance that much more complex, our partners are always full of new ideas. We're excited to continue trying new things, and working with communities to find truly innovative solutions that work for them.

We invested $64,000 in four mechanics teams (including Asharfi's), and as a result they were able to repair 1,134 handpumps in 14 months. To build 1,134 new wells at an average of $5,000 each would have cost us $5.6 million. Now that their businesses are set up, they can continue to make repairs without our help, receiving payments from the villages. A simple repair costs a village 100 rupees — roughly $2.00 — with more complex repairs costing up to $6.00.

You can provide life-saving clean water to the people who need it most. 100% of your contribution will fund water project costs in the field.